See which owners and tenants are at churn risk while there is time to act
Retention starts before the notice arrives.
A churn risk detector agent watches the signals across your portfolio: owner reports going unopened, tenants silent on renewal, repeat tickets on the same unit. It flags the relationships cooling off while there is still time to act, so retention becomes something you do rather than something you measure afterward.
[WHAT IT DOES]
What it takes off your plate.
- Watches owner engagement: reports, statements, and reply patterns
- Tracks tenant signals: renewal silence, repeat tickets, message tone
- Flags at-risk relationships with the reason attached
- Queues the next step: an owner call, a renewal nudge, a follow-up
See who's cooling off while it can still be fixed
Flagged while there's time
Cooling relationships get raised while a good conversation can still change the outcome.
Wired into your systems
Reads the signals already sitting in your PMS, email, and ticket queue.
Yours to keep
The detector ships as software you own, not a rented tool.
What do you watch across your portfolio before an owner or tenant leaves?
List the signals you rely on. Whether a detector could watch them for you is the question we explore, and discovery would confirm it.
Quiet flagged early
The owner who stopped opening reports gets noticed.
Owners rarely announce they are unhappy; they just engage less. The detector reads the pattern, three unopened statements, slower replies, a skipped call, and raises the flag while a good conversation can still change the outcome.
Renewal risk surfaced
Sixty days out and silent is a signal, not a statistic.
A tenant who has not answered the renewal offer, or whose unit keeps generating the same ticket, shows up on the watch list with the reason spelled out. The renewal conversation gets attention while it can still go either way.
Handed to a person
Every flag arrives with the story attached.
A flag is not an alarm, it is a briefing: what changed, since when, and what the sensible next step is. Your team spends its judgment on the conversation, not on assembling the context.
[QUESTIONS]
Answered before you ask.
See where AI can save you time
Book a free AI audit. Tell us where the work piles up, and we’ll talk through whether automation belongs there. No forms. No waiting on us.